To minimise the upfront fees you pay, Order Wizard only charges you when it sends you a take-away order or a table booking. Above all, we want every order to be profitable for you. That means you will never pay more than 9.75% for a takeaway order or £1.50 per cover on a table booking. No table booking, even if it’s for 10 people, will cost you more £4.50.
Sometimes, you pay nothing at all. For example, if a customer is registering with your Gold Club, there’s no commission on that order. Or if a customer finds your website, looks up your telephone number, calls you and places a take-away order or makes a table booking. That’s free too.
Don’t want to pay commissions?
Whilst most restaurants like the idea of not having to pay anything if they don’t get an order, others prefer to have a fixed fee each month, no matter how well they do. Order Wizard understands this. If fixed pricing is the way you feel most comfortable, we are happy to discuss an appropriate plan for you.
Order Wizard collects money from the online orders. Twice each month (i.e. around the 12th and 27th) you receive a refund for the surplus amount over your commissions.
Yes, quite a few actually. For example, when a diner registers with your Gold Club, you offer them a small incentive. To cover your cost for this, Order Wizard donates its commission to the customer, so it costs you nothing extra.
Many people will also find your website and simply call you to make an order or table booking. Order Wizard doesn’t charge you for this. Or if a table of 8 people books with you, the table booking commission is capped at £4.50. This is why the average restaurant pays much less than the headline commission fee of 9.75% we quote.