What Users Say

" Already very impressed with this online ordering service - and I love the food!" Bay Leaves Customer, Gosport

" Brilliant idea, being able to order for later delivery. I like it!" Bombay Express Customer, Torquay

" Excellent. This is the first online ordering system we have used for Indian food. It's an excellent site: very user friendly." Prince Balti Customer, Edinburgh

" First time i have used the online system, I normally call. Thought it was easy to use." Noor Customer, Edinburgh

" I love your new online ordering system - so easy to use and very well designed and clear. I've always liked your food now this system which allows me to put an order together so easily makes it even better." Bay Leaves Customer, Gosport

" It is fantastic, and a great way of ordering. I don't know anyone else who does this." Thai Ga Customer, Restaurant

" Really impressed with the online ordering and particularly like that we can choose time we collect." Bay Leaves Customer, Gosport

" The website is well designed and easy to use. Email confirmation is very fast." Shanti Customer, Braintree

" Good comprehensive website. Being able to replicate a previous order is a great idea and makes ordering really quick and easy." Spice Grill Indian Customer, Bletchley

" Good food and nice being able to choose delivery times." Neath Hill Restaurant Customer

" Good service, fast and easy to order - good website!" Golden Curry Customer, Milton Keynes

" Great way to get your tea delivered to your door." Canton Express Customer, Moulton Park

" Great website and online ordering system seems to work really well." Silver Bowl Chinese

" I am very happy with the online ordering - I much prefer it to having to phone." Golden Curry Customer, Milton Keynes

" I don't think you need to change anything. It is very user friendly. Thank you." Jamdani Customer, Billngshurst

" I like the ease of the ordering online system you have and there is that extra box for comments or additional info." Golden Curry Customer, Milton Keynes

" I thought it was very easy, very simple, and very intuitive. It was really straightforward and I got to the end of the order very quickly. " Balti Village Customer, Harpenden

" It is a very customer friendly online service and the website is easy to read and use." Silver Bowl Chinese Customer, Edinburgh

Our Brochure

Download our Information Brochure.

Any Questions?

Q: What is Order Wizard?

A: Quite simply, Order Wizard finds new customers and more orders for your restaurant. We create a professionally developed website just for your restaurant and then carry out a wide range of marketing to promote both your restaurant and its website. We encourage new customers to register on your customer database and to order using your website's online ordering system. We continue to market to your customer database so that your diners come back again and again.

Order Wizard is Britain's leading Internet based marketing system for restaurants. Don't let your restaurant miss out. Join the many other restaurants whose business benefits from Order Wizard.

Q: How do I get my orders?

A: We send orders to your restaurant by fax. You don't need a computer or internet connection in the restaurant.

Alternatively, get your orders by email. Install a piece of software to print off emails automatically, so staff don't have to keep checking the computer. Ask for details.

Q: I only have one phone line.

A: Set your fax machine to answer the fax after a set number of rings. The fax has a phone built in.Answer calls in the usual way. If you hear a fax beep, put the phone down and press the receive button.

Q: I don't have a fax machine.

A: Arbutus Ridge can recommend a suitable fax machine which costs about £50 and is straightforward to setup.

Q: How long to build my website?

A: To get started, we just need your menu. It will take a couple of weeks to create your website. We will then call you to do a test order to your fax. You are then ready to take orders

Q: Can I keep my website address?

A: We will provide instructions for transferring the address to your new website. This is normally a simple process but for security reasons has to be done by the original registrant of the address. We will set up the website on a different address in the first instance. The website address will be automatically updated once the transfer has gone through.

Q: I have a website. Can I keep it?

A: If you have a website you want to keep, we can provide links for online ordering, table booking, registration and login. We will first set up a complete website on a related address in the first instance, so that your developer can incorporate the links when he's ready.

Q: What if I can't deliver an order?

A: Let us know if you can't deliver an order because the customer lives outside your delivery area or for any other reason. Just give us the order number and we will refund any commission paid on it.

Q: How do you do card payments?

A: We recommend setting up a PayPal account for your restaurant. This is a fairly straightforward process. Arbutus Ridge will guide you. Payments from your website go straight into your PayPal account, fully under your control. PayPal is a widely accepted payment mechanism - your customers will be happy to use it. At your option, we can add a fee for card processing, which we pass onto the diner.

Q: What are your fees?

A: We take a small commission for each online takeaway order or table booking we get for you. In the basic package, Order Wizard has no other fees with no charge for the website or included marketing. Although our marketing helps increase business for your restaurant across the board, we only charge for the orders we get for you online.

Q: How do you collect your fees?

A: We issue a statement at the end of each month. It lists all your orders for the month. Then, on the 15th of each month, we collect our fees using direct debit.

Q: What if I want to cancel?

A: You can cancel at any time without notice. We are happy to offer this because few of our restaurants do, in fact, cancel.

Q: Can I change my menu or the website after it's gone live?

A: Of course, just let us know, There's no charge for occasional alterations.

Q: What about Data Protection?

A: Britain has strict laws on the collection and use of customer data. Arbutus Ridge fully complies with the legislation.

Q: Can I have more than one website?

A: Yes. Use one website to centrally manage several restaurants. Or have more than one website from a single shop. If you're already serving Indian food, you could add a Thai cuisine website. Or run a delivery service with its own branding and different menu from your main restaurant.

Q: I have my regulars. Why do I need Order Wizard?

A: On any evening, your regulars can go to another restaurant, buy a £10 dine with wine meal from a supermarket or cook for themselves. You have to continually market to them and make it easy for them to order from you. A once a week regular is better than a few times a year regular.

Q: How do I get started?

A: We just need your menu. That's all there is to it. A couple of weeks later we will contact you to do a test order. You are now ready to receive orders!