What Other Owners Say

William Ho owns Silver Bowl, a chain of three Chinese and Thai takeaways in Edinburgh.
He likes Order Wizard because it gives him what he needs but stays in the background. It’s important to him that customers deal with Silver Bowl, not an anonymous third party...

"It has been a year since we moved our website to Order Wizard; Silver Bowl is well-established, and becoming more so as we continue to work with Arbutus Ridge on new marketing."

"I get centralised online ordering. Orders and deliveries can be distributed between my three shops so that no kitchen is overworked and deliveries can be made on time."

"The best part of working with Arbutus Ridge is the helpful and knowledgeable staff. If I have a question, I just ring. They always know who I am and what my business is up to."

"Honestly, I'm glad I chose Arbutus Ridge."

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Loyalty Database

• Who are your customers?
• What are their names?
• How often do they come?
• At what time of day?
• What do they order?
• Their likes and dislikes?
• You may know your regulars by name and by face. But what about those who just come occasionally?
• Why don't they come more often? Surely you would want to encourage them back.

The point is, you can't do that unless you know who they are. That's where your loyalty database comes in.

We call it your loyalty database because that's what it's about - find out about your customers and encourage them back. We analyse who your customers are, what they buy, when, how much and so on.

We also identify your best customers. Most customers opt-in to marketing when they register. This allows us to contact them on your behalf with news about your restaurant and any promotion you wish to run.